第二個你可以唔信，但係忘記或遲覆email嚟講呢，我都算係佼佼者㗎喇，呢啲道歉email我真係合埋眼都打到，大家就最好用唔著啦！
Sample 1
I am truly sorry and very embarrassed about not finishing the report by the deadline. I know you are eager to have the entire study completed by July 5, so I am working nights to have this to you by June 26. You can count on it being delivered by special mail on or before that date. I will do everything I can to make this project a success. I appreciate the opportunity to work on it, and I thank you for your patience.
Sample 2
I apologize for not getting the campaign materials to you on time.
Unfortunately, we needed some changes in the art work, and they will take several more days to complete. I should have all the materials ready by Wednesday of next week, and will deliver them to you personally at that time. I would appreciate your printing the brochures as soon as possible after that.
I realize that this tardiness affects your printing schedule, and apologize for any inconvenience this delay may have caused you.
Sample 3
I am sorry I missed last week’s deadline for registration for the startup company convention. I was not sure until today whether I would be able to attend. I hope you are still able to accept my registration, which I have included with a check. If so, please send me confirmation of my enrollment; if not, please return the check to me.
Thank you for your assistance with this matter.
Sample 4
We are sorry that we were unable to deliver your sample yesterday. Because we have only two delivery people, we were left shorthanded when one of them became ill.
To ensure that this does not happen again, we have hired temporary workers and rescheduled your delivery appointment for 10:00 a.m. Tuesday morning. We appreciate your patience. Your business is important to us, and we hope that this incident will not hurt our relationship.